General queries

Why I didn’t receive my money yet?

The transfer time of the withdrawals may vary depending on the location. According to our experience, it might take up to 10 working days to receive the money in the desired PayPal account. If after that period, the operation has not been completed, might mean that there’s some issue with your PayPal account so we kindly ask you to get in touch with us to try to solve it as soon as possible

IMPORTANT NOTICE: Currently all withdrawals are unavailable due to technical issues. We are working hard to resolve this issue as soon as possible.  We deeply apologize for inconveniences and would like to ask for patience and support in resolving this issue.

How can I get in touch with the Runister app team?  >