Why didn't I receive the confirmation email?

For security reasons, once you create a Runister account you have to confirm your email to complete the registration process. If after creating your account you don’t receive any email from us please:


1. Check your spam folder, just in case our email went there

2. Please be sure that you introduce a correct email. Sometimes we get messages from users that mistyped their emails, and because of that, they don’t get the confirmation email.

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